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Frequently Asked Questions

Below you’ll find answers to common questions about our services. If you don’t see what you’re looking for, feel free to reach out — we’re happy to help.

​Do you offer customer pickup?

No. We operate as a delivery-only trailer rental service.
For safety and liability reasons, all trailers are delivered, hooked up, and retrieved by our team.

What areas do you serve?

We serve:​

  • Jefferson Parish

  • Orleans Parish

Surrounding areas may be available by quote.

What trailers do you offer?

We currently offer a 5x8 utility trailer with a rear loading ramp.

More trailer options are coming soon.

What is included with the trailer?

Every rental comes equipped with:

  • Professional Delivery and Retrieval

  • Hookup and Pre & Post Inspection

  • Tie Down Straps

  • Lug Wrench

  • Onboard Storage Box 

  • Mounted Spare Tire

Do I need a tow vehicle?

Yes. Customers must have a tow-capable vehicle that meets the trailer’s requirements.

We verify:

  • Vehicle type

  • Hitch size

  • Electrical connector

If your vehicle is not compatible, the rental cannot be approved.

Do you hook up the trailer?

Yes. We perform all hookups and safety checks at delivery.

How long is a one-day rental?

A one-day rental is up to 24 hours from the scheduled delivery time.

What happens if I return the trailer late?

Late returns are subject to additional charges as outlined in the rental agreement. *We do provide a 1-hour grace period upon contacting us to let us know that you are going to be late. 

Is a deposit required?

Yes. A $200 refundable damage deposit is required for all rentals.

The deposit is refunded after the trailer is retrieved and inspected, provided there is no damage, missing equipment, or other charges due under the rental agreement.

What if the trailer is damaged?

Customers are responsible for the trailer during the rental period.

Any damage will be documented and handled according to the rental agreement.

Is insurance required?

Renters are required to possess a valid driver’s license and be legally eligible to tow.
Proof of insurance indicating coverage for trailers must be provided before the rental begins.
Although our trailers are insured, the renter assumes responsibility for any damage, loss, or misuse during the rental period.

Are same-day rentals available?

Same-day rentals may be available depending on availability and scheduling, but are not guaranteed.

How do I book a trailer?

Click Book a Trailer and submit the booking form.
We will review your request and confirm availability before finalizing your reservation.

Do you offer discounts?

Weekly rates and repeat-customer pricing may be available.
Contact us for long-term or contractor rentals.

Still have questions?

Call or text (504) 481-1502

or 

Email 504trailerrentals@gmail.com

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